247Bet Casino Privacy Policy

At 247Bet, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our services at 247bet.com. We encourage you to read this document carefully so that you fully understand how we handle your data. By using the 247Bet Casino platform — whether for sports betting, live casino games, or any other feature — you acknowledge that we may process your personal information in accordance with the terms set out below.

We operate under the authority of White Hat Gaming Limited, registered in Malta (C73232), 85 St John Street, Valletta VLT1165, Malta. Our services are licensed by the UK Gambling Commission (account number 52894) for Great Britain residents, and by the Malta Gaming Authority (MGA/B2C/370/2017) for all other eligible customers. This dual regulatory framework ensures that our 247Bet online casino upholds the highest standards in data protection and responsible data management.

1. Information We Collect

When you register an account or use our services, we collect various types of personal data. Here at 247Bet Casino, we may collect the following information about you:

Identity Data: Full name, date of birth, username, and copies of identification documents for KYC verification
Contact Data: Email address, phone number, and postal address
Financial Data: Payment method details, transaction history, deposit and withdrawal records (GBP only)
Technical Data: IP address, browser type, device identifiers, and login timestamps
Usage Data: Your gaming activity, betting history, session duration, and preferences on our platform
Marketing Data: Your preferences regarding promotions, bonus codes, and communications from us
Responsible Gambling Data: Self-exclusion preferences, deposit limits, and GAMSTOP registration status

We collect this data directly from you during registration, through your activity on our 247Bet platform, and via third-party sources such as identity verification providers and payment processors.

2. How We Use Your Personal Data

At 247Bet Casino, we use your personal data for specific, lawful purposes. We do not process your information beyond what is necessary for the provision of our services. The primary purposes for which we use your data include:

2.1 Account Management and Service Delivery

We use your information to create and maintain your account, process your deposits and withdrawals (minimum £20), verify your identity, and ensure you can access all features of our 247 bet casino — including sports betting, live casino, slots, and jackpot games. Our customer support team, available 24/7 via live chat and email, also relies on your data to assist you effectively.

2.2 Legal and Regulatory Compliance

As a licensed operator, we are legally required to verify your identity, monitor transactions for fraud and money laundering, and comply with UK Gambling Commission and Malta Gaming Authority requirements. We process your data to meet these obligations, including age verification and responsible gambling checks through GAMSTOP integration.

2.3 Communications and Marketing

With your consent, we may send you information about our 247 bet welcome offer, promotional campaigns, bonus codes, free bets, and updates to our services. You can opt out of marketing communications at any time through your account settings or by contacting our support team.

2.4 Improving Our Platform

Our 247Bet Casino team uses technical and usage data to improve platform performance, optimise the user experience, and develop new features — including our mobile app and downloadable applications available for iOS and Android devices.

3. Legal Basis for Processing

We process your personal data under the following legal grounds:

Contract performance: Processing necessary to deliver our services to you
Legal obligation: Compliance with gambling regulations, anti-money laundering laws, and tax requirements
Legitimate interests: Fraud prevention, security monitoring, and platform improvement
Consent: Where we send you marketing materials or use non-essential cookies

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our 247 bet casino website to enhance your browsing experience, remember your preferences, and analyse site traffic. Our cookies fall into the following categories:

Essential Cookies: Required for the website to function correctly, including maintaining your login session
Performance Cookies: Help us understand how visitors use our site, allowing us to improve functionality
Functional Cookies: Store your preferences, such as language and display settings
Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our campaigns

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with carefully selected partners to fulfil our obligations and deliver our services. At 247Bet, we may disclose your data to:

Payment processors handling your deposits and withdrawals (Visa, Mastercard, Trustly, Skrill, Neteller, Apple Pay, and others)
Identity verification and KYC providers
Our group company, White Hat (Holdings) Limited (Gibraltar), which manages certain marketing, payment, and customer service activities
Regulatory bodies, including the UK Gambling Commission and Malta Gaming Authority, when required by law
Our ADR provider, eCOGRA, in the event of unresolved complaints
Analytics and technology partners who support our platform operations

All third parties we work with are contractually required to handle your data securely and in compliance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as your account is active and for a period of up to five years after account closure, in line with our legal and regulatory obligations. In some cases, applicable law may require us to retain certain records for longer periods. When your data is no longer required, we securely delete or anonymise it.

7. Your Rights

As a user of our 247Bet Casino services, you have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You can ask us to correct inaccurate or incomplete data
Right to erasure: In certain circumstances, you may request deletion of your data
Right to restrict processing: You can ask us to limit how we use your information
Right to data portability: You may request your data in a structured, machine-readable format
Right to object: You can object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact our support team via live chat available 24/7 on our website, or reach us through the 'Email Us' contact form. We will respond to your request within the timeframes required by applicable law.

8. Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our 247 bet platform uses industry-standard encryption (SSL/TLS) for all data transmissions. Access to personal data is strictly limited to authorised personnel who need it to perform their duties.

9. International Data Transfers

As our operations involve entities in Malta and Gibraltar, your personal data may be transferred outside the UK or the European Economic Area. When we transfer data internationally, we ensure that appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — to maintain the same level of protection your data receives under UK GDPR and EU data protection law.

10. Responsible Gambling and Data

At 247Bet Casino, we take responsible gambling seriously. We may use your data to monitor your gaming behaviour, identify signs of problem gambling, and enforce self-exclusion requests. If you are registered with GAMSTOP, we are required to verify this and prevent access to our services accordingly. We process this sensitive data strictly to fulfil our duty of care obligations under UK Gambling Commission requirements.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational procedures. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Your continued use of our 247 bet casino services after any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. Our dedicated support team is available around the clock to assist you:

Live Chat: Available 24/7 directly on our website
Email: Via the 'Email Us' contact form on the 247Bet Casino website
Written correspondence: White Hat Gaming Limited, 85 St John Street, Valletta VLT1165, Malta

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK, or with the relevant data protection authority in your jurisdiction. We are also committed to resolving disputes through our approved ADR provider, eCOGRA, where applicable.

Content updated: July 12, 2026